Privacy Policy — Podforge Studios

Last updated: May 2026 · This policy is subject to change. Continued use of our services constitutes acceptance of the most current version.

Frogmore Studios LLC, doing business as Podforge Studios ("Podforge Studios," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, book our services, or communicate with us. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when you interact with Podforge Studios. This may include:

Contact information — First name, last name, email address, and phone number
Business information — Business name, industry, and content goals (when provided)
Payment information — Billing details processed securely through Stripe. Podforge Studios does not store full payment card information.
Booking information — Session type, session date and time, add-on selections, and studio prep form responses
Communication data — Messages, emails, and inquiries submitted through our website or forms
Technical data — IP address, browser type, device information, and website usage data collected automatically through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

Process bookings, purchases, and payments
Deliver studio recording services and strategy consulting services
Send booking confirmations, session reminders, and service updates
Respond to inquiries and provide customer support
Send marketing communications to clients who have opted in
Improve our website, services, and client experience
Comply with legal obligations
Protect the security and integrity of our business

We only collect and use information that is reasonably necessary to operate our business and deliver our services.

3. SMS and Text Message Communications

Podforge Studios may send SMS text messages to clients who have provided their phone number and opted in to receive communications.

SMS Communication Policy

Non-marketing messages may include booking confirmations, session reminders, service updates, and important notifications related to your booking or purchase.

Marketing messages may include information about new services, special offers, and studio news — sent only to clients who have explicitly opted in.

Message frequency varies based on your interaction with our services.

Message and data rates may apply depending on your mobile carrier plan.

To opt out of SMS communications at any time, reply STOP to any message. For assistance, reply HELP.

Your mobile information will not be sold or shared with third parties for marketing purposes.

4. How We Share Your Information

Podforge Studios does not sell, rent, or trade your personal information to third parties.

We may share your information only in the following circumstances:

Service providers — Trusted third-party platforms that help us operate our business, including payment processors (Stripe), CRM and booking software (GoHighLevel), and email/SMS communication platforms. These providers are contractually required to protect your information.
Legal compliance — When required by law, court order, or governmental authority.
Business protection — When necessary to protect the rights, property, or safety of Podforge Studios, our clients, or others.
Business transfers — In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.

Essential cookies — Required for the website to function properly.
Analytics cookies — Help us understand how visitors interact with our website so we can improve it.
Marketing cookies — Used to deliver relevant advertising if applicable.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. These measures include:

Secure payment processing through Stripe — Podforge Studios does not store payment card data
Password-protected systems and platforms
Limited access to personal information on a need-to-know basis

Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services and maintain your account
Comply with legal and regulatory obligations
Resolve disputes and enforce our agreements

When your information is no longer needed, we will delete or anonymize it in a secure manner.

8. Your Rights and Choices

You have the following rights regarding your personal information:

Access — You may request a copy of the personal information we hold about you.
Correction — You may request that we correct inaccurate or incomplete information.
Deletion — You may request that we delete your personal information, subject to legal retention requirements.
Opt-out of marketing — You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.
Opt-out of SMS — You may opt out of SMS communications at any time by replying STOP.

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links and Platforms

Our website may contain links to third-party websites, social media platforms, or external services. Podforge Studios is not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party platforms you visit through links on our website.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. Podforge Studios does not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately at [email protected] and we will take steps to remove that information.

11. Changes to This Privacy Policy

Podforge Studios may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated "Last Updated" date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.